Returns & Exchanges
At HedgeApple, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for most items in their original condition. If your piece doesn't perfectly fit your space, our streamlined process ensures a smooth exchange or refund experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer care team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Item
Carefully repackage the item in its original shipping materials and box to ensure it remains protected during transit; please include all hardware and instructional manuals.
- 3.Ship It Back
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location, or schedule a freight pickup for oversized furniture.
- 4.Receive Your Refund
Once our warehouse inspects the returned item to confirm its condition, we will process your refund to the original payment method within 5 to 7 business days.